| Patients only have to enroll in Bridges to Access once a year. |
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Bridges to Access will send a letter and a
patient-specific re-enrollment form to the Advocate well in
advance of the re-enrollment date. The re-enrollment form will
have the patient’s unique ID number on it. (If the patient-specific
re-enrollment form is lost, an Advocate can use another form
but must cross out the identification number at the top and
write in the patient's unique 9-digit ID number.) |
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For a patient who needs continued assistance,
the Advocate should complete the form with the help of the patient.
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Advocate calls 1-866-PATIENT, M-F 8AM-8PM ET,
with a completed and signed re-enrollment form to re-enroll
patient. The re-enrollment call will take approximately five
minutes. |
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Bridges to Access will review the patient’s
re-enrollment form during the phone call and advise the Advocate
immediately if the patient continues to meet eligibility
criteria. |
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If eligible, Bridges to Access will fax or
mail a re-enrollment confirmation letter to the Advocate requesting
that the completed and signed re-enrollment form be mailed to
Bridges to Access with any required income or insurance documentation
and a prescription for continued mail order refills, if needed. |
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When directed, the Advocate should mail the
re-enrollment form, new prescription (if needed), and other
requested documentation to Bridges to Access to complete the
re-enrollment process. |
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The Advocate and patient should continue to
order refills as needed by calling 1-866-PATIENT at least three weeks before the
patient’s existing supply of medicine is completed. |
