An advocate may be anyone involved in the delivery of the patient's healthcare services and is only required when a patient needs medicine right away.

Bridges to Access advocates are responsible for:

• helping patients obtain, complete and sign the application when same-day access to medicine is needed
• contacting Bridges to Access by phone to enroll patients needing same-day access to medicine
• sending in documentation after the phone enrollment is complete
• ordering refills for patients if they require assistance
• helping patients re-enroll after a year, if needed
• informing GSK of any prescription, address or income changes
• following up with the patient at intervals as needed by the program